unit2查询信和复查询信.pptVIP

Concept of Enquiries People often want or need information. They may want information about the products or services that you can supply. Or perhaps they need a catalogue and price list from your company before they make a decision about which of your products to buy. Their company may require a quotation or an estimate for some work which needs to be done. Alternatively, they may want technical details about one of your new products. So there are enquires asking for service, enquires asking for advice, asking for samples , enquires asking for documents and enquires asking for quotation. How to Write an Effective Enquiry? If you want to buy the goods or services from other companies, how do you enquire? What principles do you think you should follow when you write an enquiry? What elements should an enquiry consist of? Practice for students: Alice Chan是Psion旅行社的外事主管，专门负责欧洲和香港特别行政区之间的学生交流活动，她分管的工作之一就是为来港的外国学生团体组织丰富多彩的晚间活动。暑假将至，为了更好地为来港留学生安排活动，Alice给香港会展中心写信询问暑假日程情况，并请会展中心给Psion旅行社寄200份暑假文化教育活动日程表。 查询的对象、提出需求（1） （2）原因信息来源背景情况 （2）原因信息来源背景情况 One of my responsibilities is to arrange interesting evening activities while students are staying in Hong Kong, and your brochures would be very useful in helping me to arrange interesting evening activities for European students. （3）望回复并表示感谢 Psion Travel 105 Gloucester Road Wanchai Hong Kong SAR Tele: Fax:18 June 2012 Information Officer Hong Kong Convention and Exhibition Centre Gloucester Road Hong Kong SAR Dear Sir Forthcoming cultural and educational events Could you please send me two hundred copies of your summer calendar of