University of Kanss High Velocity Change through High Volume勘萨斯大学高速度的变化，通过高容量.pptVIP

High Velocity Change through High Volume Collaboration (HVC2) Stella Bentley Marilu Goodyear Donna Liss Marlesa Roney Information Services Providing systems and services To scholars, students and decision-makers Create, access, use, distribute, preserve Information and knowledge Key Concept Help the University leverage information/knowledge Information Services Mini-reorganizations Library info tech staff to IT IT staff maintains all library workstations Library public workstations mirror computing lab workstations Technology trainers merge with library instruction unit Joint (content and software) licensing unit Merge GIS/maps/data/data manipulation units Information Services Support Collaborations Fiscal affairs functions Human resources collaborations Staff Development Committee Recruiting Facilities management Assessment Activities What was HVC2? Campus-wide project Information Services Student Success Clients Involved five teams Quality Service Model Digital Preservation Collaborative Learning Spaces Why HVC2? From Library/IT to Information Services Signal significant change Building focus of library service a problem System focus of technology delivery a problem Needed to refocus on clients Needed to respond to campus needs immediately Preparing the Technical Infrastructure: Three Aspects Aligning the technical infrastructure to support a service-based organization Service Reviews Clear need to reorient our services Aligning the organizational structure to the technical infrastructure Integrated nature of our systems Old Organizational Model Issues with old model Academic Computing Services No longer really academic E-mail Web Help Desk Administrative Computing Services Too focused on major administrative systems Missing other client needs: imaging, e-commerce Data Preservation Needs New Organizational Model The Change Process: John Kotter’s 8-step model Establish why change is needed Create a guiding coalition to lead change Articulate the vision an