英语外贸函电-下订单和回复Unit4Orderandreplies.ppt

Unit 4 Order and replies Introduction: An order is a request to supply a specified quantity of goods. It may result from an offer or an inquiry with subsequent quotations. An order may be given by letter, fax or orally at a meeting. Order letters are a common form of correspondence for obtaining equipment, service and supplies. Usually, business use an order letter form to obtain goods from suppliers. When a form is not available, a letter is needed for the order. To make your order clear and easy to understand, you should use the listing format of the order form as a guide to give information about the following matters: Name of commodity, model number, size, color, or any other relevant information; Quantity; Date and method of shipment; Price per item; Packing; Payment. When a seller receives the first order from a new customer, he must write a letter to acknowledge the order. If sellers cannot accept buyers’ orders for some reasons, it is advisable to recommend suitable substitutes, make counter-offers and persuade buyers to accept them. 2. Sentences commonly used on order: The above order is based on your price list which we consider as binding. In order to cut down handling and shipping expenses as much as possible, we suggest that you ship the above large order in containers. The above order is urgently needed. We therefore, request you to forward it by air freight. Please ship Item 2 of the above order immediately. Regarding the remaining items, we can allow three months for delivery. We hope delivery will be made according to schedule. 6) If the quality of your products prove to be satisfactory, we will be prepared to negotiate a long-term contract. 7) Please confirm the above order stating exact date of delivery. 8) Your order has been completed, and we await your instructions as to delivery. 9) We are pleased to inform you that as per your instructions the forwarding agent has picked up your shipment toda