银行分行绩效管 理_办 法介绍.ppt

Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * 目标与计划、辅导与沟通、考核与反馈、激励与改进 Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * Corporate Banking Dept. * * * （三）客户满意度指标的考核，由员工及其直接上级评定，根据考勤、工作态度、工作效率和内外部客户满意度等情况，结合定量与定性的方式进行，按月考核，每月得分不超过5分，全年得分不超过60分。 其中按月考勤计分办法为：每迟到或早退一次扣1分，旷工一天扣5分，事