lessonQualityandtime英文管理会计课件ManagementAccounting.pptVIP

* * * Limitations of quality cost information include the following. ? Simply measuring and reporting quality cost problems does not solve quality problems. Results usually lag behind quality improvement programs. Initially, prevention and appraisal cost increases may not be offset by decreases in failure costs. The most important quality cost, lost sales arising from customer ill-will, is often omitted from quality cost reports because it is difficult to estimate. * * * * * * * * * * Customer-response time Customer-response time is how long it takes from the time a customer places an ord