ComplaintofImproperPoorPacking投诉包装不当.pptVIP

Complaint: A statement that a situation is unsatisfactory or unacceptable or that someone has done something wrong. Common expressions of Claim lodge file raise register Types of Complaints and Claims The genuine complaints and claims problem on quality, quantity, packing, etc refusal of making delivery, shipment overdue. goods wrongly delivered. goods arrived damaged, late, missing. prices wrongly charged The false complaints and claims i.e. excuse to escape from performance of contracts The buyer do not want the goods or they can get similar goods at lower price … Reasons for Claims