1管理商议基础知识.pptVIP

Management Communication School of Economics Management 唐德才小灵通）H) tangdecai2003@163.com Discussion(1)：Background 你是一位宇航员，与另外几位宇航员驾驶一太空船飞向月球，原计划去与已经降落月球、作为基地的太空母船会合。然而，因机械故障，你们的太空船只能迫降在距离太空母船200英里之外的月球表面。降落时许多设备受到损坏，而为了生存你们必须充分利用未受损坏的装备自行到达太空母船。下面列出了15样未受损坏的物资和装备，请依据其重要性分别标出1-15，以供你们出发时酌其重要性决定取舍（比如，你们的体力只能带13件，就只好放弃另外两件）。 Discussion(1)：Group Communication After finishing self-judgement, your group uses informative or persuasive communication so as to get access to the common decision. The turn of 15 things should try to get everyone’s agreement. Attentions: --No matter informative, or persuasive communication, logic is the fundamental; --Don’t change your idea only to avoid the conflict; --Don’t make decision only to abide by “the minority and the majority” rule 2瓶大气氧气—是最重要的生存必需品 ５加仑水—补充人体在朝阳面损失的水分 星际图—主要导航工具 压缩食品—是身体能量的有效来源 太阳能无线电收发器—用于联络飞船，但要看距离等因素 50英尺尼龙绳—可用于攀登峭壁，牵引伤员 含注射器的急救箱—太空服上有安放维生素药类等注射针的孔 丝质降落伞—在阳光下，起保护作用 自行充气的救生筏—军用二氧化碳瓶，可用助推器 烟火信号枪—看到宇宙飞船或基地后发出求救信号 1支0.45口径手枪—可以用来解决争执 1箱脱水牛奶—太笨重，和浓缩食品重复 太阳能携带式加热器—不需要，除非在背阳面 磁罗盘仪—月球的磁场没有磁化，不可用来导航 一盒火柴—月球上无氧气引火基本无用 Discussion(2)： Self-assessment ¨?What key techniques, you think, decide the success of your career? ¨?What are your communication barriers in your job? ¨?What are the most effective approaches to improve your communication skills? ¨ What do you wish to learn much more in this course? Significance of MC Co-ordination requires communication. what is an organization? Firstly, it consists of a number of people. Secondly, it involves interdependence. Communicative capability heavily influences your career development to some extent. Harold Koontz (哈罗德·孔茨)：“管理就是设计和保持一种良好环境，使人在群体里高效率地完成既定目标。” Henri Foyol (亨利·法约尔): planning计划, organizing组织, coordinating协调, commanding领导, controlling控制 Henry Mintzberg (亨利·明兹伯格): “Verbal and written contacts are the manager’s work.” “Managers must be able to communicate easily and efficiently.” 约翰·奈斯比特：“未来竞争将是管理的竞争，竞争的焦点在于每个社会组织