Siebel Financial Services CustomerSiebeRelationship Management for Bankingl客户金融服务 银行客户关系管理研究.pdfVIP

An Oracle White Paper October 2010 Siebel Financial Services Customer Relationship Management for Banking Oracle White Paper—Siebel Financial Services Customer Relationship Management for Banking Executive Overview Banks are in constant interaction with customers. A winning and proven strategy for the banking industry is to put your customer in the center of your business model and make your customer the focus. To build customer loyalty, and ultimately customer advocacy, you must provide a superior customer experience. It is crucial that you mak