最新未来的企业信息化.pptVIP

未来的企业信息化 何经华 用友软件股份有限公司 总裁 (CEO) The Facts Figures Volatility - Fortune 500 1970 - 80 32% Gone 1980 - 90 47% Gone 1990 - 98 54% Gone -- Build to Last -- The GE Way Competitive Strategy Is To Create A Non-Replaceable Position Information Driven Enterprise Faster Information Exception Information Comparative Information Access from Anywhere Intelligence Facts Knowledge Information Visibility Intelligence Ideal Corporate in 21st Century + + Frontend Built-To-Order (BTO) Mass customization Negative DSO/inventory Anything ? Anyone ? Anytime ? Anywhere ? Any touchpoint Self-Service Portals Backend Just-In-Time (JIT) Time efficiency Cost optimization Distribution Manufacturing Out-sourcing Service “No-end” Lifetime Value Mgmt (LVM) Recurring relationships Loyalty/Retention What Is Business Ecosystem? Supply: b2B IVC: b2B2c IVC: b2B2b IVC: B2b2e IVC: B2b2c IVC — Integrated Value Chain b Workplace: B2e Demand: B2c Demand: B2b b e B c How do you e-enable all your key relationships? What’s Your Position? 全球化 信息化 弱势的企业 全球化企业 信息化企业 优势的企业 Success Stories 信息化 Fedex Dell GE MS Cisco Walmart SchWab IBM 全球化 Competitive Advantage is based on the Speed of Changes 全球化 信息化 电信 证券 银行 保险 电子 服装 零售 电力 汽车 医药 房地产 钢铁 Financial Enterprise Financial Services Ecosystem Channels ATM Branch Call Center Web Agents Administration Back office Product Management Deposits Credit card Mortgage Loans Investments Cash management LC B2C Products B2B Products Insurance Brokerage Mutual funds …… …… Control/Compliance Product marketing Risk management Consumers Businesses Investment Providers Information Providers MRO Providers Clearing Houses Marketing Selling Customer care Settlement Trading Indirect procurement Information aggregation Cost reduction Customer service/retention Sales Information distribution Customer acquisition Competitive pressures Customer demand Reasons for undertaking online initiatives % Source: Ernst Young/ Midspring, 1999; 29 banks, 22 insurance companies, and 10 bro