外教一对一在线训练平台常见问题汇总.docxVIP

常见问答 FAQ 目录 TOC \o 1-3 \h \z \u HYPERLINK \l _Toc 1. 在Wordoor怎么进行课程训练？ PAGEREF _Toc \h 1 HYPERLINK \l _Toc 2. 完成一次课程训练要多长时间？ PAGEREF _Toc \h 2 HYPERLINK \l _Toc 3. 完成一次课程训练课要花多少钱？ PAGEREF _Toc \h 2 HYPERLINK \l _Toc 4. 学员如何预约课程？ PAGEREF _Toc \h 3 HYPERLINK \l _Toc 5. 学员成功预约后课时费转到了哪里？ PAGEREF _Toc \h 4 HYPERLINK \l _Toc 6. 成功预约后，学员想要修改或取消课程怎么办？ PAGEREF _Toc \h 5 HYPERLINK \l _Toc 7. 学员成功预约后，教练可以取消吗？ PAGEREF _Toc \h 5 HYPERLINK \l _Toc 8. 如果学员迟到或缺课怎么办？ PAGEREF _Toc \h 6 HYPERLINK \l _Toc 9. 如果教练迟到或缺课怎么办？ PAGEREF _Toc \h 6 HYPERLINK \l _Toc 10. 网络问题影响上课怎么办？ PAGEREF _Toc \h 7  1. 在Wordoor怎么进行课程训练？ 学员和教练需要提前准备好电脑、耳机和麦克风， 到上课时间登录, 点击“进入教室”然后呼叫skype，通过语音或视频聊天进行一对一训练。 （注：skype 是一款即时聊天工具，用户可以免费下载安装并注册，然后进行免费的文字、语音、和视频聊天） How do one-on-one lessons work with Wordoor? Both pupil and coach need to prepare their computers in advance. This involves installing and registering a Skype account, and then sharing each other’s Skype addresses. When it is time for the class, log onto and click “enter class” to access the course material for the lesson. The pupil and coach will then start training through Skype, using the video chat function for effective one-to-one tuition. （Note: Skype is an instant messaging software that allows its users to chat by text, voice and video for free.） ? 2. 完成一次课程训练要多长时间？ Wordoor提供不同种类的课程，课程时长从25-50分钟不等。学员可以根据自己的实际情况自由选择。 HYPERLINK /faq.html \l collapseOne How long is each lesson? Wordoor provides different type of courses, ranging in duration from 25 to 50 minutes. The length of the lesson will be determined by the pupil. 3. 完成一次课程训练课要花多少钱？ Wordoor会对所有教练进行评估筛选， 通过后由教练自己根据自身的等级和资历在网站上标出自己的课时费。学员可以浏览对比不同教练的价格，自由选择。 HYPERLINK /faq.html \l collapse20 How much does a lesson cost? All coaches on the Wordoor platform have been approved by Wordoor, and each coach has the freedom to set the cost of their lessons. Similarly, pupils have the freedom to compare different coaches and choose whichever one suits their needs and requirements. 4