《酒店餐饮英语培训PPT课件.ppt

勤 练 practice 必背单词（一） 自助餐 buffet 桌布 tablecloth 刀 knife 叉 fork 盘，碟 plate 酒店餐饮英语 必背单词（二） 牙签 toothpick 烟灰缸 ashtry 筷子 chopsticks 勺 spoon 醋 vinegar 必背单词（三） 辣椒酱 chilli sauce 咖喱粉 curry power 芥末 mustard 盐 salt 糖 sugar 12 We have both buffet-style and a la carte dishes, Which would you prefer? 我们有自助式和点菜式，您喜欢哪一种？ 13 How would you like your egg/steak done? 您喜欢鸡蛋/牛排怎么做？ 14 How many are there in your party? 请问你们一共有多少人？ 必背单词（四） 炒的 fried/sauted 油炸的 deep-fried 蒸的 steamed 酸的 sour 甜的 sweet 酒店餐饮常用词汇 Excuse me for interrupting. 抱歉，打扰一下。（不得不打扰客人时） I am sorry, the restaurant is fully booked. 很抱歉，餐厅已经订满了。 I’m sorry to have kept you waiting,sir. 抱歉让您久等了。 4.结账 Would you like to pay cash or by credit card?请问您是付现金还是用信用卡？ Excuse me,sir. Would you please sign your name here? 打扰一下，先生。请您在这儿签名，好吗？Excuse me,sir. May I have your room card?打扰一下，先生。您能出示您的房卡吗？ Here is your bill,sir.这是您的账单，先生。The total is 120 yuan.总共是120元。 Here is the receipt and change.这是收据和零钱。It’s very kind of you./Thank you for your kindness谢谢您。/感谢您的关照。 How much is it in US dollar?用美元是多少钱？ Do you accept foreign currency?你们收外币吗？We accept US dollars. But we only have RMB for change. Do you mind?我们接受美元，但我们只能以人民币找零，您是否介意？各付各的，分开付账 5.送客  Thank you,sir/madam. We hope to see you again. 感谢光临，先生/女士。希望再次为您服务。  Thank you for coming. Good night.  感谢您的光临。晚安。 See you next time. 下次见。 Hope to see you again. 希望再次见到您。 6.指引  This way,please. 请这边走。  Let me show you. 我带您过去吧。 Please take the lift to the 3rd floor. 请乘电梯到三楼。  Ture left/right at the first across. 在第一个路口向左/右拐。  Go straight ahead. 直走。 It will be on your right side,You can’t miss it. 它就在您的右手边，您会看到的。 * * 玻璃杯 glass 咖啡杯 cup 毛巾 hand towel 餐巾 napkin 碗 bowl 打招呼 称谓：Mr.（先生），Mrs.（太太），Ms.（小姐），sir（先生）,madam（女士，夫人）,lady（女士），gentleman（先生），ladies and gentlemen（女士们先生们），everyone（每一位） 问候/欢迎 Good morning / afternoon / evening. 早上好/下午好/晚上好 How are