不符合品控制程序Nncnfrming Prct Cntr Prcere.docVIP

修订履历 Revision History 修订日期 Date 版本 Rev. 修订内容 Updated Content 作者 Originator 备注 Remark 2011,5,23 A First released Summer 制作Prepared By: 审核Checked By: 批准 Approved By: 日期Date: 日期Date: 日期Date: 1.0 PURPOSE 目的 To define the process for controlling products or components suspected of not meeting: specification, print or other contractual requirements，as well as the nonconforming process. 本程序定义了控制可能与规格、印刷或其他合同要求不符合之产品或零件的过程,及其不合格过程的控制过程。 2.0 Application 适用范围 The nonconforming products or components generally include the followings: 不合格品通常包括如下几个方面： a. Incoming (Verifications/Inspections/Audits) 来料(验证/检验/稽核发现的)；b. In-Process (Operator, Auditor) 半成品(作业员，稽核员发现的)；c. Finished Goods成品；d. Customer Returns客退品。 3.0 Definition定义 a. RMA = Return Material Authorization (electronic)b. MRB = Material Review Board (electronic)c. CAPA = Corrective Preventative Action (electronic) 4.0 Reference参考文件 4.1 WI-QA-0002 WI for Incoming Inspection Plan 来料检验 4.2 WI-QA-0024 WIP for In-process, production Inspection 制程和产品检验指导 4.3 WI-QA-0027 WI for Production Identification Traceability 产品标签与追溯作业指导书 4.4 WI-QA-0016 WI for Customer Complaints and Product Return 客户抱怨和产品退货作业指导书 4.5 WI-QA-0028 WI for MRB MRB作业指导书 4.6 QP-853 Corrective and Preventive Actions Procedure 纠正和预防措施程序 5.0 Responsibility职责 5.1 General speaking, the person who discovers the nonconforming products is responsible for preparing the MRB reports. Nonconforming of WIP/F/G on line are by production; incoming and Customer’s complaint are by QA; ECN and design by PE; overmolding parts by molding department;PMC charges the dead stock, shelf life expiration and others. 通常发现不良品者有责任准备MRB报告。制程不良(物料, 半成品/成品)由生产负责, 来料,客诉不良由QA负责,产品设计变更/设计问题引起由PE负责. 注塑部负责overm