护理管理中护士分层级管理模式建立及价值评析.docVIP

护理管理中护士分层级管理模式建立及价值评析 　　【摘要】 目的：探讨护士分层级管理模式在护理管理中的应用效果及价值。方法：对2016年12月-2017年6月笔者所在医院住院护士80名进行管理研究，采用随机数字表法将其分为观察组与对照组，对照组40名护士接受常规临床住院护理管理，观察组40名护士则接受分层级管理模式下的护理管理，比较两组护理人员工作中的护理质量及护士对管理的满意度情况。结果：观察组护士基础护理、健康宣教、病房管理、病历书写、护理操作服务质量评分明显高于对照组，差异有统计学意义（P0.05）；观察组护士对护理管理的满意度明显高于对照组，差异有统计学意义（P0.05）。结论：对临床住院护士采取分层级管理模式可有效提升护理人员的护理服务质量，并对提升护理管理满意度具有重要意义。 　　【关键词】 护理管理； 护士分层级管理模式； 住院护理； 应用价值 　　doi：10.14033/j.cnki.cfmr.2018.5.086 文献标识码 B 文章编号 1674-6805（2018）05-0167-02 　　【Abstract】 Objective：To explore the application effect and value of the hierarchical management model of nurses in nursing management.Method：From December 2016 to June 2017 in our hospital，80 nurse of management studies，using the random number table method they were divided into the observation group and the control group，the control group 40 cases received routine clinical hospital nursing management，the observation group 40 nurses received hierarchical level management mode of nursing management，two groups of nurses working in nursing quality and nurses for the management of satisfaction were compared.Result：The observation group nurses basic nursing，health education，ward management，medical record writing，nursing service quality score were significantly higher than the control group（P0.05）.The satisfaction of nurses in nursing management was significantly higher than that in the control group，which was statistically significant（P0.05）.Conclusion：The hierarchical management model can effectively improve the nursing quality of nursing staff，and it is of great significance to improve nursing management satisfaction. 　　【Key words】 Nursing management； The hierarchical management mode of nurses； Hospitalization； Application value 　　First-author’s address：The Second People’s Hospital of Chongqing Jiulongpo District，Chongqing 400052，China 　　患者在住院治??过程中，护理服务是其中最为重要的医疗服务项目之一，而护士作为接触患者最为频繁的医务人员，其服务质量的高低直接影响患者对医院的整体印象、对治疗护理的信任程度及住院治疗的整体效果[1-2]。因此提升住院护理服务质量具有重要的应用意义与价值。住院护理管理是针对住院护士开展的综合管理方法，传统护理管理措施已不能满足现如今高强度的住院护