职场英语10-表达歉意.pptVIP

表达歉意 I’m so sorry for the mistake I made. 典型句型（一）为工作疏忽道歉 为……而道歉 I apologize for sth/doing sth I’m sorry for sth/doing sth 很抱歉我忘了我们的约会。 I’m sorry for forgetting about our appointment. I apologize for forgetting about our appointment. 我对自己犯的错误感到很抱歉。 I’m so sorry for the mistake I made. 很抱歉，我迟到了。 I’m sorry for being late. 我对工作中的错误感到很抱歉。 I’m so sorry for the errors in the work. 对不起给您添了这么多麻烦。 I’m so sorry for giving/causing you so much trouble. （二）弥补过失 这是我的错。 It’s my fault. 我不会再做这样的事了。 I won’t do it again. 我不应该这样做。 I shouldn’t have done that. Give me some time please. 给我点时间。 I need a couple of days to redo it. 我需要点时间重新做。 我会再检查一遍的。 I’ll check it up again. I’ll review it again. 思考解决办法 我要想想办法，否则情况会变得更糟。 I have to do something, or it will go wrong/will be worse. 我们需要想想办法，然后做个决定 We need to think about it, and make a decision. 时间不多了，我们必须马上决定。 Time is limited. We must hurry to decide. 我会尽快想办法解决问题。 I’ll try to work it out as soon as possible. I’ll try to solve it as soon as possible. I take full responsibility. 我负全责。 现在后悔也晚了。 It’s too late now. 澄清误会 I’m afraid you misunderstood me. I’m afraid that there is a misunderstood between us. 恐怕你误会我了。 这就是个误会。 It’s just a misunderstanding. 我不是故意……的 I didn’t mean to…… I didn’t mean to offend you. 我不是故意冒犯你。 I didn’t mean what I said, you know. 你知道，这不是我的本意 I should have thought of the problem. 我应该想到这个问题的。 我应该先问问你的意见。 I should have asked you first. 我应事先通知你的。 I should have notified you beforehand. 我觉得你不应该那样做。 I don’t think you should have done that. 典型对话 A: This is Nancy from ABC company. May I speak to Mr. Brown? B: Brown speaking. A: I apologize for forgetting about our appointment. B: Never mind. A: Could we plan it for another day? B: Is Friday OK? A: OK. I’m sorry for giving you so much trouble. A: Come here. There are many mistakes in this report. B: Sorry, it’s my fault. I’ll go through it again. A: No time to lose. B: I see. I promise it won’t happen again. A: Hope so. A: It’s said that our old clients all turned to cooperate with