RunChart-BasicToolsForProcessImprovement运行图基本解决方案流程改进.pdf

Basic Tools for Process Improvement Module 9 RUN CHART RUN CHART 1 Basic Tools for Process Improvement What is a Run Chart? A Run Chart is the most basic tool used to display how a process performs over time. It is a line graph of data points plotted in chronological order—that is, the sequence in which process events occurred. These data points represent measurements, counts, or percentages of process output. Run Charts are used to assess and achieve process stability by highlighting signals of special causes of variation (Viewgraph 1). Why should teams use Run Charts? Using Run Charts can help you determine whether your process is stable (free of special causes), consistent, and predictable. Unlike other tools, such as Pareto Charts or Histograms, Run Charts display data in the sequence in which they occurred. This enables you to visualize how your process is performing and helps you to detect signals of special causes of variation. A Run Chart also allows you to present some simple statistics related to the process: Median: The middle value of the data presented. You will use it as the Centerline on your Run Chart. Range: The difference between the largest and smallest values in the data. You will use it in constructing the Y-axis of your Run Chart. You can benefit from using a Run Chart whenever you need a graphical tool to help you (Viewgraph 2) Understand variation in process performance so you can improve it. Analyze data for patterns that are not easily seen in tables or spreadsheets. Monitor process performance over time to detect signals of changes. Communicate how a process performed during a specific time period. 2 RUN CHART