hnd商务沟通outcome1答案.docVIP

Summary The article mainly explains the workforce management should change in now. It can’t just depend on traditional management approach. With the development of Globalization, culture different become an important element to influence the leadership, management and strategy. The smart manger should learn and understand it. The article has four mainly parts, cultural blunder, embarrass the leader, localize, localize, localize and a United Nations Approach About cultural blunder, it explain the cultural blunder make the company face serious problems and potential problems. In the example about “EraseMan”, the company leader did not consider the cultural different, so it cause cultural gaffe. It makes Asian staff feel confused and annoyed. Other manufacturers worldwide will face much more serious consequence, if they don’t know the different customs. Meanwhile, Multinational companies also face workforces that place different values on workplace benefits. For example the IBM report and Big Blues Global Human Capital Study 2008 provide more evidences. About embarrass the leader, it points the leader should make staff accept leadership roles, it need coaxing and encouragement. Some cultural is more comfortable to solve problems rather than depending on other cultural. For example leaders should encourage Asian staff to use this form of reporting which can embarrass leadership. And the safety is a problem. In different countries safety standard is different, some developing countries safety standards may be lacking. About third part, the mainly idea is localize. The PPG provides the direction to the foreign staff. The autonomy has been given in each regional operation in the dicision process. And it provides intense training to low-skilled workforces. Onsite and online training courses both are included. It can help the company’ developing countries get knowledge from mature regions. It also helps PPGs offshore workforces understand the strategy, standards a