《企业中人际关系的协调与沟通》》-毕业论文.doc

精品 企业中人际关系的协调与沟通 摘要：随着我国社会和经济的发展，市场经济制度的建立和完善，企业管理也日趋理性化和规范化，企业的消费需求正不断呈现出多样化和个性化特征。这些变化使得企业间的竞争已从早期的价格竞争、质量竞争发展到今天的人才竞争。企业人际沟通协调应对体现的是企业的核心价值和经营理念，沟通的建立、经营和管理可以快速提升企业的企业形象、知名度和美誉度，是企业上规模、上档次，扩大在公众中的影响力，提高市场占有率的有利手段和有效的竞争方式。本文对我国企业人际沟通协调应对现状进行了分析，提出了加强企业人际关系沟通与协调方面应对的建议。 关键词：人际关系；沟通；协调 Interpersonal coordination and communication in the enterprise Abstract: With China's social and economic development, the market economy system, establish and perfect the management has become more and more rational and standardization, the enterprise is the consumption demand displays diverse and personalized feature. These changes make the competition between enterprises from the early development of competitive price competition, the quality of talent competition until today. Enterprise interpersonal coordinated to reflect the core value of the enterprise's management idea, communication and the establishment, operation and management of the enterprises can rapidly promote enterprise image, visibility and reputation, is the enterprise scale and grade in the influential in public, expand the market share, improve the competition advantage means and effective way. Based on our enterprise interpersonal communication Keywords: interpersonal relationships, Communication, coordinate 目 录 TOC \o "1-3" \h \u HYPERLINK \l _Toc25100 绪论 2 HYPERLINK \l _Toc29929 1、人际关系概述 2 HYPERLINK \l _Toc19256 1.1正确理解人际关系 2 HYPERLINK \l _Toc21896 1.2人际关系的定义 2 HYPERLINK \l _Toc8461 1.3人际关系的产生 3 HYPERLINK \l _Toc6003 2、诠释人际关系沟通 2 HYPERLINK \l _Toc28528 2.1人际沟通的特点 2 HYPERLINK \l _Toc6862 2.2人际沟通的要素 5 HYPERLINK \l _Toc31526 2.3群体中人际关系的分类 5 2.4人际关系的功能 6 2.5组织中的人际沟通 6 HYPERLINK \l _Toc32117 3、关于提高企业管理沟通的措施 6 HYPERLINK \l _Toc27762 3.1如何与上司相处 6 HYPERLINK \l _Toc24044 3.2如何与下属沟通 PAGEREF _Toc24044 7 HYPERLINK \l _Toc11677 3.3克服人际沟通的障碍 10 HYPERLINK \l _Toc29667 3.4沟通要选择有利的时机，采取适宜的方式 11 HYPERLINK \l _Toc23538 3.5沟通要换位思考 11 HYPERLINK \l _Toc8783 3.6沟通要以诚相待 11 HYPERLINK \l _Toc1547 3.7提高自我的表达能力与社交能力