国际快递公司服务满意度调查与其提升策略实证分析.pdfVIP

ABSTRACT With the integration of globalization and economic growth, courier industry more and more competitive today. Initially, four global express deliveries lead the development of the industry, now with the liberalization of the express industry market, more and more companies have joined the ranks of the courier industry, monopoly is gone. In particular, the development of Internet technology and e-commerce has