HNDICT商务通讯技术outcome12015的.docx

Consultation Paper for Crown Catering Services Case study Report for ICT Assessment Task 1 Module Name: Information and Communication Technology in Business Module Code: F84W 35 Assessment: Task 1 Name: Liu Litao Class: GTB 1 SCN: 157052020 Date: 11/18 Table of Contents TOC \o "1-3" \h \u HYPERLINK \l "_Toc31297" 1.0 Introduction PAGEREF _Toc31297 2 HYPERLINK \l "_Toc13063" 2.1 Decision making at strategic, tactical and operational PAGEREF _Toc13063 2 HYPERLINK \l "_Toc29833" 2.2 Three types of information system PAGEREF _Toc29833 3 HYPERLINK \l "_Toc18166" 2.3 Legislation governing management and handing of information PAGEREF _Toc18166 4 HYPERLINK \l "_Toc15234" 2.4 Three data communication systems PAGEREF _Toc15234 5 HYPERLINK \l "_Toc18518" 2.5 Benefits for Crown Catering Services PAGEREF _Toc18518 5 HYPERLINK \l "_Toc6305" 2.6 Treats and security procedures PAGEREF _Toc6305 6 HYPERLINK \l "_Toc24790" 2.7 Innovations PAGEREF _Toc24790 7 HYPERLINK \l "_Toc17573" 3.0 Conclusion PAGEREF _Toc17573 7 HYPERLINK \l "_Toc27872" 4.0 Reference PAGEREF _Toc27872 8 1.0 Introduction This report is to solve the problems the Crown Catering Services must face about Information and Communication Technology in Business(ICT) at the new age. The main problems are that the company was established in 2001. And they have some trouble because of out of date. So this report described the following points. The nature of the information required for decision making at strategic ,tactical and operational and its types of system is the first one. Then, legal aspects cannot be avoided. The original key point is the data communication systems. As for security, must focus on the threats and the security procedures. Finally, the problem previously mentioned about out of date, is rely on innovation to solve. 2.1 Decision making at strategic, tactical and operational There is a diagram as follow: The strategic level obtain the internal information about profitability and the