我国电脑厂商客户满意度测评体系分析.pdfVIP

Research on measurement Index system of customer satisfaction in PC manufacturer in China Abstract Along with continuous and stable development in PC industry, difference of product quality and function become less and less among commodities with different brand, which make competence stronger and stronger. Many company are aware of it is the one way to get competence advantage to provide excellent service and develop customer satisfaction. But how to evaluate the