罗宾斯管理学PPT(英文9版)Management-13.ppt

? 2007 Prentice Hall, Inc. All rights reserved. 13–* Terms to Know organizational change change agent organizational development (OD) stress creativity innovation idea champion * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ? 2007 Prentice Hall, Inc. All rights reserved. ninth editi