组织行为学精要3.pptVIP

Chapter 3Personality and Emotions Stephen P. Robbins Objectives Describe eight categories in MBTI personality framework Identify the 揃ig Five?personality variables their relationship to behavior in organizations Describe the impact of job typology on the personality-job performance relationship Objectives (cont.) Differentiate felt from displayed emotions Identify the six universal emotions Explain if it is possible for a person to be emotionless Describe ways in which emotions influence work-related behavior The combination of psychological traits we use to classify describe a person in terms of characteristics such as quiet, passive, loud, aggressive, etc. Personality The Myers-Briggs Type Indicator One of the most widely used frameworks for classifying personalities 100-question personality test asks how people feel act in particular situations Classifications on four scales are combined for 16 personality types (INTJ, ESTJ, etc.) 1. Extroverted or Introverted (E or I) 2. Sensing or Intuitive (S or N) 3. Thinking or Feeling (T or F) 4. Perceiving or Judging (P or J) The Big-Five Model 1. Extroversion - Comfort level with relationships 2. Agreeableness - Propensity to defer to others 3. Conscientiousness - Measure of reliability 4. Emotional stability - Ability to withstand stress 5. Openness to experience - Range of interests fascination with novelty Other Key Personality Traits Locus of control - Belief that life is controlled by oneself vs. outsiders Machiavellianism - Tendency to manipulate and maintain emotional distance Self-esteem - Degree one likes or dislikes oneself Self-monitoring - Sensitive to external cues to behave differently Risk propensity - Willingness to take chances Type A personality - Incessantly struggling to achieve more Personality National Culture The Big Five Model of personality appear in almost all cross-cultural studies In locus of control Type A personality, differences tend to surface by emphasis on dimensions