思科cisco统一通信技术培训资料敏ppt.ppt

* Four seats at the virtual table – two seats per side 1 x 65” ultra high definition plasma display Furniture not included Mounts to existing wall space Streamlined design Data projector optional * * Clearing: Here’s the roadmap for our product discussion. First we’ll look at an overview of the IP contact center suite offerings Next we’ll more closely examine the particular features of each offering Identify the new features we’re introducing Then talk about the value proposition of this particular product, Compare our product to our competitors in this space And finish up by checking out how it added value in a specific customer case study. Transition: As mentioned, let’s start by taking a look at the three different Unified Customer Contact Center offerings. * * * * Call transfer rules based on calendar only support Microsoft Exchange 2000 and 2003 no other groupware calendar. * * Talk about the unified access to messages. Again emphasize on UM. If you have a demo this is a great place to do it! * * * * * Clearing: Here’s the roadmap for our product discussion. First we’ll look at an overview of the IP contact center suite offerings Next we’ll more closely examine the particular features of each offering Identify the new features we’re introducing Then talk about the value proposition of this particular product, Compare our product to our competitors in this space And finish up by checking out how it added value in a specific customer case study. Transition: As mentioned, let’s start by taking a look at the three different Unified Customer Contact Center offerings. * If one party is an H.323 endpoint, the call will become a video call. But if the H.323 endpoint rejects the incoming channel or does not open a channel, the video call will be either one-way video or no video. * * Enterprise Call Anchoring * * * * Move to Back up- no Changes * * * * * * * Cisco 7921 WIFI 电话 Authentication WPA2 WPA WPA-PSK CCKM EAP-FAST LEAP Encryption AES TKIP/MIC WEP