高教版中职英语（基础模块 第3册）Unit 4《I’ll have to have my cell phone replaced》ppt课件4.pptVIP

what is the letter for? 1.Making a complaint. 2.Discussing a project with a business partner. 3.Expressing gratitude. 4.Dealing with customers complaint. read and complete. problem reason solution delay of production incorrectly produced leaflets the assembly line of the company broke down. there was a communication problem. pay for Mr.Smith loss produce full color leaflets and give a discount. exercise: 根据其内容推测Mr.Smith的来信内容。 （ ）1.We were very disappointed to see the leaflets you produce for our conpany. （ ）2.We expect to get the leaflets on August 10,but you sent them to us on August 16. （ ）3.The color of the leaflets is not as beautiful as we agreed in the contract. （ ）4.We expected full color leaflets ,but instead, we found black and white photos in the leaflets. （ ）5.The delay of 6 days has caused us a big loss. √ √ √ √ Key phrases 1.be disappointed to eg:I am disappointed to your grade. 2.since 由于，引导一个原因状语从句 eg:Since we have no money,we cant buy it. 3.work out eg:He worked out the math problem. 4.so that引导目的状语从句, 以至于...以便于... eg: I got up very early this morning so that i could catch the early train. 5.so.....that 引导结果状语从句， 如此...以至于...,可以和too...to...替换 eg: This problem is so difficult that i cant work out. eg: This problem is too difficult to work out. 6.decide on sth. decide to do sth. eg：I decide to go to library. 7.arrange for sb to do sth. arrange sth eg：Wil you arrange a hotel room? eg: The manager arrange us to complete the plan. Homework 1.他年纪太小不能上学。 2.老师对我的成绩很不满意。 3.我决定下周去爬山。 4你能给我安排一个酒店吗？ 5.我已经想出了解决办法。 * * * * * 电1551 陈靖阳 UNIT4 I will have to have my cell phone replaced * * * * *