6SIGMA认知培训教材.ppt

Why Six Sigma The next few slides will show us the importance of reducing variation. The customer wants an 8-day order cycle time EVERY time, with no variance. Right now, the customer has a 16-day cycle time (the average) with a 17-day variation. To satisfy this customer, we must decrease variation in order to increase process performance – in this case get to an 8-day order cycle. Why Six Sigma Using a Six Sigma approach, there have been more improvements: The 8-day average still exists, but now the order cycle has been reduced significantly to a 2-day span. See how in the 2nd graph the spread of variation is more narrow than in the first graph? We want that narrow variation! Remember: customers notice VARIATION much more than averages. This is the difference between old improvement methods and Six Sigma. Why Six Sigma Why Six Sigma Here are some additional comparisons of 3.8 Sigma, which is 99% good – versus 6 Sigma, which is 99.99966% good. The differences are noteworthy. Would anyone want to go without electricity for 7 hours each month? Would anyone want the problems associated with 3.8 Sigma?? Of course not. Think about these statistics from our customers’ viewpoint. Do I (the customer) want a supplier with many, many more problems than another supplier? No! This is why Six Sigma is so important at TRW Automotive. This is why we want to get to Six Sigma. Why Six Sigma Why Six Sigma * ) ) 硬商品买卖在阿里巴巴 软商品交易在阿里巧巧 6 Sigma 认知培训 2003年6月24日 为什么要推行6 Sigma? 什么是6 Sigma？ 6 Sigma 的基本方法 DMAIC路径 6 Sigma 项目举例 为什么要推行 6 Sigma ？ Motorola，GE和Allied Signal公司，成功地推行了6 Sigma， 他们共节省了90多亿美元--对股价有很大的影响 6 Sigma将使公司： 获得竞争优势 创建一个持续改进的思路 提高客户满意度 提高员工满意度 成功的范例无疑对企业有极强的吸引力 6 Sigma 是以数据/事实为依据，提高经营绩效 6 Sigma 着眼于不犯错误和减少过程的偏差 运动队不梦想出现奇迹，而是消除错误。 6Sigma旨在提高底线 --第一次做对的成本最低 6 Sigma 使我们生产力提高， 降低成本，因此变得更具竞争力。帮助我们实现成倍增长的愿望。 6 Sigma 帮助我们在整个集团以及企业范围内的过程标准化，使最好的经验得到传播。 6 Sigma 在我们的经营中消除官僚作风。 要使6 Sigma有效地被运用，必须将其融入组织的每个员工 它将取代其他的方法吗？ 不! 6 Sigma 使我们的工具箱内又增加了一个更有力的工具，从而