Chapter 1学习课件.pptVIP

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Chapter 1学习课件.ppt

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* 努力奋斗 * 努力奋斗 Chapter 1 Managersand Management PowerPoint Presentation by Charlie Cook Copyright ? 2004 Prentice Hall, Inc. All rights reserved. L E A R N I N G O U T C O M E SAfter reading this chapter, I will be able to: Describe the difference between managers and operative employees. Explain what is meant by the term management. Differentiate between efficiency and effectiveness. Describe the four primary processes of management. Classify the three levels of managers and identify the primary responsibility of each group. Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 1–* L E A R N I N G O U T C O M E S (cont’d)After reading this chapter, I will be able to: Summarize the essential roles performed by managers. Discuss whether the manager’s job is generic. Describe the four general skills necessary for becoming a successful manager. Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 1–* Organizations What is an organization? Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 1–* Common Characteristics of Organizations EXHIBIT 1.1 Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 1–* Organizations A systematic arrangement of people brought together to accomplish （达成）some specific purpose for-profit as well as not-for-profit organizations Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 1–* 营利性与非营利性医疗机构比较非营利性医疗机构营利性医疗机构经营目的: 满足社会公众基本医疗需求投资回报收入去向: 弥补医疗服务成本投资者经济回报服务任务: 提供基本医疗服务依据市场需求自主确定价格政策: 执行政府规定医疗服务指导价价格放开税收政策: 享受相应税收优惠依法照章纳税 Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 1–* People Differences Operatives（操作人员） People who work directly on a job and have no responsibility for overseeing the work of others Managers Individuals in an organization who direct the activities of others Copyright ? 2004