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1.0 Purpose:
1.1 控制采购物料的收货,检查已收物料状态,将收货信息记入库存,在必要情况下取样送质检部测试。
To control the entry of procured materials at Receiving, inspect received materials, record receipts into inventory, and to provide samples to Quality Assurance for testing under necessary situation.
1.2 定义生成质检放行标签的方法并确保所有原材料的标签都能正确的张贴。
To define a method for generating Quality Assurance Acceptance Labels and ensuring proper labeling for all incoming raw materials.
1.3 定义易燃品的收货程序。
To define the procedure for incoming flammable material handling.
1.4 定义仓库使用的物料退货流程。
To define the process utilized by the Warehouse to Return materials to the originating Supplier.
2.0 Scope:
2.1 本程序适用于控制所有采购物料的仓库收货。
This process applies to control all procured materials received at the warehouse.
2.2 本程序使用于控制所有客户退货的仓库收货。
This process applies to control all finished goods materials returned from customers received at the warehouse.
2.3 本程序适用于控制所有生产使用的易燃品的仓库收货。
This procedure applies to control all incoming flammable material for use in Production.
2.4 本程序适用于物料退货并返还供应商,以下是几种退货的来源:
This procedure applies to the return of materials and supplies to the Supplier. There are three different sources of returned materials:
? 物料在收货检查时发现损坏。
Material Found Damaged Upon Receipt Inspection
? 物料在进货检验时质检未能通过。
Material Fails Incoming Quality Inspection
? 物料在生产过程中发现不适用。
Material Fails in Production
3.0 Responsibilities:
3.1 仓库人员负责对本程序进行维护并培训仓库操作员。
The Warehouse personnel shall have overall responsibility to maintain this procedure and to provide training to the warehouse operator.
3.2 仓库操作员负责按本程序进行操作。
Warehouse operators are responsible for following this procedure.
3.3 客户服务负责在客户退货前向客户提供退货单号并在SAP系统中生成一份客户投诉给相应部门。
Customer Service is responsible for the creation of an RCA in SAP to related Department and providing a RMA number to the customer prior to material returns.
3.4 采购部负责在物料退货前从供应商处获取退货单号并随完整的发货申请单一同提供给仓库人员。
Purchasing Department is responsible for obtaining a return material authorization from the Supplier and provide this number to
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