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UNIT 2 Communication Problems
PART 1
Listening Ⅰ
FTFFT
1)skin
2)local hospital
3)eat , skin trouble
4)waiting for, a big basket
5)done all her/the shopping, her/a shopping list
Listening Ⅱ
1.
1)British English ,American English
2)sound, words and expressions, grammar
3)confusing, different, understandable,each
I don ’tknow. What do you say? jumper trousers
chips
chemist’s shop ring them up
Have you got an extra pen?
Listening Ⅲ
TFFFFT
small
pie
pine
big
small
pint
half
German
Warm
10)brown
11)English
12)a packet of
13)in the evening
14)fried potatoes
15)crisps
Listening Ⅳ
FTTFT
examples: men , his , man-made
consequences:1)mental image, females/women
females/women, males/men 3)citizens
PART 2
TFFFF
1) or another
2) seeing each other
3) boating
half an hour
someone else
anymore
Of course I do
two different places
stupid
PART 3
TIP1:Use open-ended questions TIP2:Active listening TIP3:The cocoon TIP4:Engage with the other person
TIP5:Don ’tmake assumptions
TIP6:Avoid antagonistic sentences
2.
1)closed questions
2)kill the conversation
3)summarizing
4)concentrate on
5)visualize a “cocoon”
6)turn around and face that individual
7)a particular topic
8)projecting your own thoughts or feelings
9)a form of attack
10)a lot less conflicts
PART 4
Listening Ⅰ
closer
regular
down
sense
envelope
convenience
instant
longer
positive
10)2252
11)Quality
12)Decreased
13)Similar
14)Inside
15)Agreed
16)Different
Listening Ⅱ
status
definite
doubts
interrupt
power structure
establish and test
knowledge
power
sharing approach
10)encourage
Listening Ⅲ
FTFFT
Listening Ⅳ
TFTFTT
1) an American education
fluent English
misses
nice
little things
walking the dog
weather
snowy
sunshine
10)boots
11)umbrella
12)a big smile
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