广东外语外贸大学人力资源管理英文课件Chap2 The Analysis and Design.ppt

The Analysis and Design of Work After reading this chapter, you should be able to: Analyze the work flow process, identifying the output, activities, and inputs in the production of a product or service. Understand the definition and the importance of job analysis. Describe job analysis and the stages and methods used in the process. Understand the different approaches to job design. Work-flow Analysis Work-flow analysis is useful because it provides a means for the managers to understand all the tasks required to produce a high-quality product as well as the skills necessary to perform those tasks. Work flow analysis includes: analyzing work outputs analyzing work processes analyzing work inputs Developing a Work-Flow Analysis The Importance of Job Analysis to HR Managers The Importance of Job Analysis to Line Managers Managers must have detailed information about all the jobs in their work group to understand the work-flow process. Managers need to understand the job requirements to make intelligent hiring decisions. Since the manager is responsible for ensuring that each individual is performing his or her job satisfactorily, the manager must clearly understand the tasks required in every job. Necessity of Continuous Job Analysis Factors causing the change of job characteristics: Technology: technological improvement results in the change of tasks and duties. People: people’s ability, interest and needs may cause the change of tasks and duties. Environment: changes in legal and social environment may require the change of tasks and duties. Definition of Job Analysis Job analysis refers to the process of getting detailed information about jobs. including the information about the content, context, and the human requirements of jobs. Job Analysis= Job Description+Job Specification Job Analysis Information Job Description - a list of tasks, duties, and responsibilities (TDRs) Job Specification - a list of knowledge, skills, abilities, and other characteri