社交电文课件.ppt

 Social Message 社交电文 1. What’s the purpose of writing a congratulations letter? If one of your customers or suppliers is celebrating anniversaries, your letter will help cement relationships. 2. What should be the tone of a congratulations letter be like? Generally speaking, the tone of a congratulations letter should be sincerity, natural, and dignity. 3. What are the requirements of an effective congratulations letter? 1) Write the congratulation letter as soon as possible after the fortunate event takes place. 2) Keep your congratulation lette