课件：辅导的技巧.ppt

Probing 探询 1. Open Questions开始提问 Clarifying questions问题分类 “What specifically does that mean to you?” 那对你有什么特定的意义？ “Can I make sure I understand that….?” 我能确信我理解－－？ “If I hear correctly, what you are saying is…?” 如果我听的没错的话，你正在讲的是－－？ Probing 探询 Creative questions 创造性的问题 “How have you seen others handle similar situation? 你见别人如何处理相同的情况？ “Can you elaborate on your own thinking?” 你能详细说明你自己的观点吗？ “Would you like to talk more about it?” 关于这点，你能多谈一些吗？ Probing 探询 Process questions 进行提问 “What would you like to get from this session? 你想从这一组中得到什么？ “What do I need to communicate to ensure