点击职业英语 文秘英语4.ppt

Building Knowledge Deliver a well-mannered reception. Task 1 The following is a dialogue between Jane, who is the secretary of Emily Garment Co., Ltd., and the customer Martin, who is a representative of International Textile Import ＆ Export Corporation. Choose appropriate responses from a-h to complete the dialogue and script a well-mannered reception. Can the Assistant Manager meet you instead？ Yes, that’s right. Can I be of any assistance？ Do you want to make another appointment？ Thank you, Mr. Martin. Do you have an appointment？ Yes, I’ll make a note of that and ask Mr. Brown to confirm. I’m afraid Mr. Brown is engaged at the moment. Would you mind waiting？ I’m sorry about the confusion, but I’ll see you on Thursday. About half an hour. M： That’s too bad. I can’t wait that long. I have another appointment at ten. J： 5) ________________________________________________________________ M： No, yesterday on the telephone I discussed with the manager about the sales details of our new products. I doubt if anyone else would know about the matter. a Building Knowledge Deliver a well-mannered reception. Task 1 The following is a dialogue between Jane, who is the secretary of Emily Garment Co., Ltd., and the customer Martin, who is a representative of International Textile Import ＆ Export Corporation. Choose appropriate responses from a-h to complete the dialogue and script a well-mannered reception. Can the Assistant Manager meet you instead？ Yes, that’s right. Can I be of any assistance？ Do you want to make another appointment？ Thank you, Mr. Martin. Do you have an appointment？ Yes, I’ll make a note of that and ask Mr. Brown to confirm. I’m afraid Mr. Brown is engaged at the moment. Would you mind waiting？ I’m sorry about the confusion, but I’ll see you on Thursday. About half an hour. J： 6) ________________________________________________________________ M： Yes, I suppose that’s the best I can do now. I’ll be here on Thursday morning, 10 o’clock. Is