实用酒店英语 第二版 ppt 课件unit 6.pptVIP

Room Cleaning Room Cleaning 清理房间 Content 大连理工大学电子音像出版社 LOGO 世纪商务英语阅读教程（专业篇Ⅰ） DUTP 世纪商务英语阅读教程（专业篇Ⅰ） DUTP 大连理工大学电子音像出版社 Unit 6 高职高专 旅游与酒店管理类课程规划教材 实用酒店英语（第二版） 大连理工大学电子音像出版社 How to clean a room 如何为顾客清理房间 How to make up the room 如何为顾客整理房间 Aims of Studying Dialogues Useful Drills Tips Exercises Dialogues Background Information 1.住客房(Occupied):住店客人正在使用的客房,简称:OCC 2.空房(Vacant Room):打扫完毕,待租房,简称:VAC 3.走客房(Check Out):待打扫完毕后,可租房,简称:C/O 4.待修房(Out of Order):内部整修,不可出租房,简称:OOO 5.保留房(Blocked Room):预留给他人,不可出租房,简称:BR 客房状态种类 Dialogues Dialogue 1 J: Housekeeping. May I come in? S: Yes, please. J: When would you like me to do your room, sir? S: You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me? J: Yes, what is it? S: Please bring me a flask of hot water. I need some hot water to wash down medicine after breakfast. J: I’m sorry that your flask is empty. I’ll go and get you another flask that’s full at once. S: Thank you. Room Cleaning 清理房间 J=Jane (Housemaid ) S=Stephen Nobel (Guest) Translation 返回 Dialogues J=Jane (Housemaid) S=Stephen Nobel (Guest) J: 客房服务?我可以进来吗? S: 可以? J: 先生,什么时候方便我来打扫房间? S: 随时都可以?你进来时我正要下去吃早饭?在打扫之前,能帮我个忙吗? J: 好的,什么事? S: 请帮我拿壶热水,我早饭后要服药? J: 很抱歉您的水壶空了?我去帮您再取一壶? S: 谢谢? 清理房间 Dialogues Dialogue 2 S: Who is it? J: I am the housemaid. May I come through, please? S: Come in. J: Good morning, sir. I’m sorry to disturb you. S: It doesn’t matter. J: I’d like to clean the room. May I do it now? S: Well, I’m a bit tied up at the moment. Can you come again? J: What time would it be convenient, sir? S: Let me see. Could you come around 12:00? J: I’m sorry, sir. No cleaning can be done between 12:00 noon and 2:00 p.m. May I come between 2:00 and 3:00 p.m.? S: I guess so. I’ll be out then anyway. Room Cleaning 整理房间 J=Jacky (Housemaid ) S=Stephen Nobel (Guest) Translation 返回 Dialogues J=Jane (Housemaid)