会展实务英语课件蔡龙文 黄冬梅ISBN 9787566300218 PPTPart 4 Receiving Clients.pptVIP

 Module 2 Services at an ExhibitionPart 4 Receiving Clients接待客户 Practical English for Exhibition and Trade Fair Module 2 Services before an Exhibition Learning Objectives Warm-up Task 1 Receiving Clients Task 2 Socializing with Clients Task 3 Going Sightseeing with Clients Part 4 Receiving Clients Practical Training Project Practical English for Exhibition and Trade Fair Learning Objectives After learning this unit, you will be able to attract more buyers to visit your stand receive clients appropriately at the stand entertain clients by business dinners build friendly business relationship at the first contact Practical English for Exhibition and Trade Fair Warm-up 1. Vocabulary :Match the words with their definitions. (1)Substantial (2) toast (3) recipient (4) available (5) patron (6) courier (7) catalogue (8) entertain the act of entertaining, as by providing food and hospitability to guests b. one who is a customer, esp. a regular one, of a store ,etc c. a pamphlet that contains a list or record of information, such as of items for sale, arranged in an orderly way and often including descriptions or illustrations d. a few words of welcome, congratulations, etc., said just before drinking (usually, an alcoholic beverage) to honor a person, event, etc. e. a messenger f. one that receives g. a large, ample, or considerable amount, quantity, etc. h. suitable or ready for use; at hand (1) g (2) d (3) f (4) h (5) b (6) e (7) c (8) a Practical English for Exhibition and Trade Fair Warm-up 2. Pair work Share with your partner your experience of receiving clients at a fair or in an office. You may cover the following aspects. (1) How do you greet customers? (2) When you meet a regular customer, what do you talk about besides the business? (3) What efforts do you make to establish and maintain a sound relationship with your customer? (4) How do you usually entertain your custo