民航机务职业英语口语 教学课件 ppt 作者 屈静 Unit Eleven.pptVIP

Unit Eleven Dialogues on the daily problems with the aircraft Part A Text One Parking brake valve deactivation Text Two Fuel Spill problem Part BCommunicative Functions Complaining Life is not always satisfactory but we can make complaints to improve things. When your allowable rights are not satisfied or you feel you are not served properly, you can make comments showing that you are dissatisfied or unhappy, this called complaining. You can make complaints to someone who is responsible. If you are a consumer, you complain to the waiter, the manager, etc. Apologizing Apologizing means maki