成功实教材施精益生产的文化变革(推荐pdf66).pdfVIP

Managing Culture and Change for Successful Quality and Lean Manufacturing Implementations presented to ASQ Section 702 October 15, 2003 by Cynthia Olson Systems Quality Consulting Tonight’s Agenda • Why the Ability to Change is Important • About Culture • Is Your Culture Change-friendly? • Leadership for Change • Why People Resist Change • Management Strategies • Key Changes Required for ISO 9000 Implementation • Key Changes Required for Lean Implementation • Some Final Notes Why the Ability to Change is Important Winston Churchill on Change “To improve is to change; to be perfect is to change often.” What Darwin Really Said... “It is not the strongest of the species that survive, nor the most intelligent, but the ones most responsive to change.” Charles Darwin In Other Words... Adapt or perish, now as ever, is natures inexorable imperative. H. G. Wells What is true in nature, is also true in business. There Are Those Who Adapt... I think there is a world market for maybe five computers. - Thomas Watson, chairman of IBM, 1943 We dont like their sound, and guitar music is on the way out. ” - Decca Recording Co. rejecting the Beatles, 1962 640K ought to be enough for anybody. - Bill Gates, 1981 And Those Who Do Not Adapt Quickly Enough... “Hey, weve got this amazing thing...well give it to you. We just want to do it. Pay our salary, well come to work for you. And they said, No.’” - A