万豪酒店仪容仪表.pptx

GROOMING IN MARRIOTT仪容仪表在万豪;By the end of the course, you will be able to: 在本次培训结束之际，你将能够： Importance of the grooming standard 说出仪容仪表的重要性 Explain the standard grooming 阐述出酒店员工仪容仪表标准 Please list the hygiene standard of the staff 列举出员工的个人卫生所注意的有哪些 ;First Impression 第一印象 Gain credibility 获取信任 Create personal relationship 建立个人情谊 Represent the company 代表公司 ;Appearance 仪容：通常是指人的外观、外貌。重点是指人的容貌。;Hairs头发 Clean and dandruff-free 清洁无头屑 Well-trimmed and well-combed 修剪、梳理整齐 Hair length that is below neck level must be banned with a plain black hair clip/ribbon. 过颈长发应使用简朴的黑色发夹或丝带盘结于脑后。 ;The fringe must not cover the face while bowing. 低头时，头发不应遮住脸。 Hair must not be dyed in any other light color 不许将头发染成浅色 Employees working in the Kitchen may be required to put on special headgear. 在厨房工作的员工可能被要求穿戴工作帽。 ;Guideline for Female Employee员工仪表（女）;Uniform 制服 Uniform must be clean and well ironed. 工服应干净，并熨烫平整。 No rips, stains or dirt. 无破损、污迹或灰尘。 No loose or missing buttons. 无松扣或掉扣。 No visible T-shirt under the uniform. 内穿T恤不能露出饭店工装。 Uniform must be full and proper. 工服应完整，穿戴整齐。;Guideline for Female Employee员工仪表（女）;Hair 头发 Simple and neat hair cut, not touching the ears or collar. 简洁的发型，头发不应超过耳部和衣领。 Clean and dandruff-free 清洁无头屑 Well- combed. Gel can be applied when need. 梳理整齐，如果需要可以用嗜喱水。 Hair mustn’t be dyed in light color except black. 不许染发，黑色除外。;Shirt 衬衫 Collar and ends of sleeves must be clean. 保持衣领及袖口整洁。 Top of collar and ends of sleeve must not be frayed. 衣领及袖口无磨损。 All buttons must be properly attached. 钮扣齐全。 Well- ironed. 熨烫平整。 ;Necktie 领带 Must match with the uniform color and design, or as directed. 必须与公司制服在颜色及风格上相搭配或者与指定款式相同。 Not soiled or dirty. 干净无污点。 Must be properly tied with the knot in proper position. 领带必须打结得体，领结位置适中。 ;Socks 袜子 Not loose and falling. 不松弛，脱落。 Visible holes are not permitted. 无破损。 Plain black color，white color in Fitness Center 单黑色袜子,在健身房穿