trainingemployees人力资源管理员工培训.ppt

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(c) 2005 McGraw-Hill Ryerson Ltd. PCL’s College of Construction PCL is Canada’s largest general contracting company and is committed to investing in employees. PCL provides a campus or private learning space in each operating centre. The 29,000 square foot Centennial Learning Centre built to commemorate PCL’s 100th anniversary in 2006 will be home to the College of Construction-Edmonton Introduction Training Consists of an organization’s planned efforts to help employees learn job-related competencies (i.e. knowledge, skills, abilities, and behaviors), with the goal of applying these on the job Ranges from formal classes to one-on-one mentoring and it may take place on-the-job or at remote locations Training can benefit the organization when linked to organizational needs and when it motivates employees Training Linked to Organizational Needs Workplace training is a key ingredient for organizational and Canadian competitiveness. Rapid changes e.g. employee expectations, use of teamwork, diversity and globalization requires employees to learn new skills. Training programs: Prepare employees for future positions Enable the organization to respond to change Reduce turnover Enhance worker safety Improve customer service and product design Instructional design: Process of systematically developing training to meet specified needs. How does Canada Compare? Stages of Instructional Design Needs Assessment Process of evaluating the organization, individual employee, and employee’s tasks to determine what kinds of training, if any, are necessary Conditions that prompt a needs assessment: Some employees lack basic skills or are performing poorly New products, technology, or jobs are planned Outside forces e.g. customer requests or legal requirements Outcome of needs assessment: Decisions about how to address the issues that prompted the needs assessment. Needs Assessment Needs Assessment Needs Assessment Readiness for Training Employee Readiness Motivated to

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