万豪酒店仪容仪表.pptVIP

GROOMING IN MARRIOTT仪容仪表在万豪 By the end of the course, you will be able to: 在本次培训结束之际，你将能够： Importance of the grooming standard 说出仪容仪表的重要性 Explain the standard grooming 阐述出酒店员工仪容仪表标准 Please list the hygiene standard of the staff 列举出员工的个人卫生所注意的有哪些 Objective课程目标 First Impression 第一印象 Gain credibility 获取信任 Create personal relationship 建立个人情谊 Represent the company 代表公司 1st Step in Marriott 迈入万豪第一步 Appearance 仪容：通常是指人的外观、外貌。重点是指人的容貌。 WHAT IS GROOMING什么是仪容仪表？ Manner 仪表：即人的外表，包括举止、姿态、风度等。 Hairs头发 Clean and dandruff-free 清洁无头屑 Well-trimmed and well-combed 修剪、梳理整齐 Hair length that is below neck level must be banned with a plain black hair clip/ribbon. 过颈长发应使用简朴的黑色发夹或丝带盘结于脑后。 Guideline for Female Employee员工仪表（女） The fringe must not cover the face while bowing. 低头时，头发不应遮住脸。 Hair must not be dyed in any other light color 不许将头发染成浅色 Employees working in the Kitchen may be required to put on special headgear. 在厨房工作的员工可能被要求穿戴工作帽。 Guideline for Female Employee员工仪表（女） Guideline for Female Employee员工仪表（女） Face 面部 Maintain a clean face. 保持面部清洁。 Color and shade of make-up must be gentle. 化妆的颜色及眼影的使用须行当。 No heavy make- up. 不允许化浓妆。 Light lipstick should be applied. 使用淡色口红。 Uniform 制服 Uniform must be clean and well ironed. 工服应干净，并熨烫平整。 No rips, stains or dirt. 无破损、污迹或灰尘。 No loose or missing buttons. 无松扣或掉扣。 No visible T-shirt under the uniform. 内穿T恤不能露出饭店工装。 Uniform must be full and proper. 工服应完整，穿戴整齐。 Guideline for Female Employee员工仪表（女） Guideline for Female Employee员工仪表（女） Stockings 袜子 Stockings should be worn by all employees who wear skirts. 穿裙子的员工需穿戴长筒袜。 Skin color stocking. 应穿肉色丝袜。 Well taken care and not tattered. Visible holes are not permitted. 丝袜应完好，无脱丝。 Shoes 鞋 Standard shoes approved by the Hotel. 员工须穿着经酒店 批准的标准式样的鞋。 Clean and well- polished. 清洁并保持光泽。 Hair 头发 Simple and neat hair cut, not touching the ears or collar. 简洁的发型，头发不应超过耳部和衣领。 Clean and dandruff