物流函电跟道歉跟解释资料.docVIP

例一:? ???Appology　　Dear Mr. / Ms,　　We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.　　Yours faithfully　　道歉　　尊敬的先生/小姐，　　对三月十日来信所要目录和价格单，很抱歉不能马上寄去。印刷商两周后供货，一旦收到，我们将给您寄去一份。　　您诚挚的例二:? ?? ?Explanation　　Dear Mr. / Ms,　　I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.　　On referring to our ea