运筹帷新教材幄__微软程序经理资料.pptVIP

* * * * * Questions: What are the three major job disciplines in MS product groups? a. Program manager, software design engineer, designer b. Product manager, program manager, software testing engineer c. Usability engineer, software design engineer, software testing engineer d. Program manager, software designer engineer, software testing engineer Which statement is incorrect below for describing differences between program manager at MS and project manager in other companies? Program manager is a group of people. Program manager owns design specifications. Program manager writes code. Program manager takes full responsibility of product release. What are the five phases of MS product development lifecycle? Answer: planning, development, stabilization, release, and postmortem. 4. What are the three core mindsets for program manager at MS? Answer: Relationship, Communication, Leadership PM Communication Methods Emails Status reports Spec reviews Meeting schedules and minutes Check-in email bug report General QA Meetings Bug triage Team meeting Spec review War meeting Presentation Team websites Direct contacts Communication Strategies: Emails Use it! Be responsive, reply questions of concern swiftly. Be inclusive, email should reach everyone that of interest Keep your team well informed, no surprises spec drafts, key changes things that might effect people’s plans Action item expectations for recipients Document meeting conclusions and important conversations Communication Strategies: Meetings Be exclusive, only include people who are necessary Setup clear goals and agendas beforehand Listen with deep, genuine attention. Tune in to both words said and emotions underneath Guide impulsive feelings toward deeper inquiry and dialogue. Get to the heart of the problem, spot and stop deviations along the way Use entrainment to control heated discussions Write meeting minutes to recap progress and expectations PM’s Leadership Aspects Solely responsible for th