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* ? 1996 Arthur Andersen, Andersen Worldwide, SC. All rights reserved. Cross Reference to the Consulting Process Framework Benchmarking BENCHMARKING PROJECT APPROACH Project Planning and Organization Understand Your Own Process Select and Recruit Benchmarking Partners Collect Field Data Analyse Current and Future Performance Gaps Adapt and Incorporate Best Practices Measure and Recalibrate Build Relationships Enable Change Learn and Share Manage the Process Project Planning and Organization Understand Your Own Process Select and Recruit Benchmarking Partners Collect Field Data Analyse