旅游专业英语课件3.pptVIP

Part Three Writing-skill How to Write an Complaint Letter Tips for reference It’s usual that a tourist may lose his or her personal property or belongs. The travel service should pay great attention to offer help. The following two sample letters are the letters on Lost and Found. The information listed in them includes time, location, what, etc. A quick and efficient response may give the tourists a deep impression upon your service. SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 Part Three Writing-skill Sample 1(1) On Lost SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 23 Oxford Street London 23rd Jan., 2008 The Manager ABC Hotel Group 64 Changguo Road Nanjing, PRC Dear sir, I had the fortune to stay at your esteemed hotel from Jan 13th to Jan 20th. And my room No. was 308. Part Three Writing-skill Sample 1(2) SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 I am sorry to tell you that I lost my wedding ring during my stay at your hotel. Would you please look for it and kindly let me hear from you soon! Yours faithfully, Brad Peterson Part Three Writing-skill Sample 2 On Found SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 Dear Mr. Peterson, In reply to your letter of Jan 23rd we are glad to inform you that your wedding ring has been discovered in the drawer of the table. We have sent it to your permanent address in London so that you will receive it within the next few days. Yours truly, Xinghua Lee Part Three Writing-skill Suppose a tourist from UK lost her necklace, and then she asked the chief in the Lost and Found to write a notice of Lost. Be sure to have the lost things clearly described. Writing Practice SEC 2 SEC 3 SEC 4 SEC 5 SEC 1 Part Four Exercises Reading aloud until you can say it from memory, then translate it into Chinese. In recent years, going abroad for a holiday ahs become a national pastime. Traveling is indeed fun. But what