genesys 产品技术交流教材.pptVIP

Genesys公司及产品介绍 Genesys 公司概况 Wholly Owned, Independent Subsidiary of Alcatel - Operating as Genesys 1,000 employees, located in 45 offices worldwide Recognized leader in CTI/Universal Queue solutions for the contact center marketplace Installed base: 2,000 customers 2 million+ seats 200+ million daily interactions and GROWING!!! 业界的肯定－获奖记录（1） 业界的肯定－获奖记录（2） Genesys全球领导品牌 市场评比第一 技术最强专利最多 Genesys 在电信业中的应用处于领导地位 ATT Wireless Axtel Bell Canada Bell Mobility Cellular BellSouth Bouygues Telecom British Telecom Deutsche Telekom J-Phone KPN NTT Qwest SBC (Ameritech, SWB, PacBell, Cingular) Sonera