工作要求与工作控制的交互作用对倦怠与学习努力之影响公平知觉之.pdf

臺大管理論叢 2016/6 26 2 239-272 DOI: 10.6226/NTUMR.2016.DEC.R.12021 工作要求與工作控制的交互作用對倦怠與學習努 力之影響：公平知覺之干擾角色 The Interactive Effects of Job Demand and Job Control on Burnout and Learning Efforts: The Moderating Role of Fairness Perception 林少龍 / Shao-Lung Lin, Professor, Department of International Trade, Chinese Culture University 楊濱燦 / Bin-Tsann Yang, Associate Professor, Department of Textiles Clothing, Fu Jen Catholic University 駱少康 / Shao-Kang Lo, Associate Professor, Department of International Trade, Chinese Culture University Received 2012/6 , Final revision received 2013/12 摘 要 148 【關鍵字 】 Abstract The study examines the relationships among job demand (time pressure and work overload), job control (method autonomy and criteria autonomy), fairness perception, burnout, and learning effort. Data were provided by 148 car salespeople. The results reveal that two-way interactions between job demand and proper job control are negatively related to burnout. The interaction between work overload and criteria autonomy is positively related to leaning effort. The results of three-way interaction of job demand, proper job control, and fairness perception reveal that for employees with higher levels of fairness perceptions, job control will reduce the worsening effects of job demand on burnout and the negative effects on lea