民航客舱服务实用英语 Unit 6.ppt

民航客舱服务实用英语 Unit 6 Before Take-off 3 By Rui Zhou Warm-up 1、What is the cabin attendsnt doing bofore take-off according to the picture? 2、Why is this procedure so important? Key words and expressions navigation instrument 导航设备 cruising level 巡航高度 turbulence 颠簸 cabin ready 客舱乘务员各就各位 seat belt sign安全带指示灯 electronic device 电子设备 ISM(in-flight service manager) 机上服务经理 prior to 在...之前 interfere with 干扰 Key words and expressions We are preparing for take-off. We are getting the cabin ready for landing. We are about to take off. Would you kindly return to your seat? Would you please switch off your mobile phone? May I ask you to raise the window shade? Would you please put your seat in the upright position and stow away your table and footrest as we are preparing for take-off? Sir, please remain seated untill the seat belt sign has been switched off. Sir, for your safety, I have to ask you to return to your seat. May I ask you to stow your bag under the seat in front of you? Sentence Patterns 句型 Would you mind....? Would you like to...? May I suggest....? Would you please ....? I have to ask you to... I need to ask you to... I must ask you to... 3 4 5 6 1 2 Dialogues A passenger reclines her seat back before take-off. A passenger is using a laptop and another passenger wants to go to the lavatory before take-off. A passenger is smoking in the cabin and another passenger has taken out the life vest. A passenger is asking for a blanket when the captain requests the crew to be seated. A passenger doesnt put up the window shade prior to take-off. A passenger is sending a text message on his mobile phone. Exercises How to advis a passenger who wants to go to the toilet when the plane is about to take off? How to stop a passenger who is still working his computer as the plane is taking off soon? What will the cdabin attendant do when she/he sees a passenger talking on his mobile phone prior to take-off？ Show a passenger who has reclined his seat back how to return his seat back