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Slide: Evolution to Service Centric Datacenters Discuss: This slide sets the stage by reviewing the past 25 years of datacenter management capabilities and then brings into view the more current time frame of the past 5 years. Doing this helps set the stage, and shows how System Center will differentiate itself, by our “Service Centric” focus that will be delivered on datacenter management. – ‘Manage at the Service Level’ Key Points: The Industry’s OLD WAY: “Process Focused” Datacenter Management infancy where resources and components were monitored and managed at the discrete level. – ‘Manage at the Component level” – Yes, we can monitor at the service level today but management is still typically done at the component level. NEW WAY, System Center approach will be : “Service Centric” “Manage at the Service Level” and from the context of the ‘service’. True monitoring and management of the ‘service’. The NEW WAY will afford cost improvement, standardardization of processes with automation, and SLAs that consistently monitor and manage at the business service level Notes: “Process Focused Management” – the approach the industry took in it’s infancy where components were monitored and managed. Rudimentary SLAs were in place and process integration was minimal. Also a period of multiple tools and inflexible applications was at hand. “Work flow by Meeting” resulted as a lack of automation and understanding the ‘service’ caused time-wasting discussion on what to do, when to do it, how to do it. Key vendors: HP (Tivoli), HP (OpenView); CA (Unicenter); BMC (Patrol/Remedy) “Virtualized” - What we have seen over the past 5 years or so. Organizations build for peak periods of consumption, an expensive proposition. Still focused though on managing at the component level. VMware is an example here as they focus on the managing the VM (Virtual Machine). Still also an environment of too many disparate tools and vendors causing further complexity and hig