IHG_CTC技能培训认证-公开课件（设计）.pptVIP

What Is Corrective Coaching?什么是纠正指导？ Demonstrating, explaining or questioning to remind an individual of the correct way to undertake a task.通过示范、解释或提问来提醒使之按照正确的方法完成任务。 The Feedback Sandwich反馈三明治 Identify the fault 指出错误 Follow up 跟进 Praise 表扬 Encourage correct Standard鼓励 How Can We Demonstrate Our Core Values?如何示范我们的核心价值观 Ensuring that you are spending sufficient time with the trainee. 确保你对学员花出了足够的时间。 Taking them away from other team members to correct their performance.如果要纠正他们的行为,请将他们带出团队单独进行(不要在队员面前纠正他的行为) Being patient and understanding if they don’t grasp the task straight away.如果学员不能马上掌握，