浅谈酒店人力资源管理.pdfVIP

浅谈酒店人力资源管理 摘 要 酒店是一个劳动密集型、知识密集型、资金密集型企业。21世纪的竞争， 主要是科学技术的竞争和人才的竞争。谁能拥有具有竞争能力的一大批人才，谁 就能掌握未来国际竞争的主动权。因为，管理不外是对人、财、物的管理，而在 “人、财、物”这三个要素中，人的因素永远是第一位的，人是生产力诸因素中最 积极、最活跃的因素，对“人、财、物”的管理都是靠人去完成的。因此，饭店如 何把员工的积极性调动起来，把他们的潜力充分挖掘出来，把人力资源充分开发 出来，关系到一个酒店的兴衰存亡。人力资源管理在我国的酒店行业，尤其是中 小型的酒店还未得到管理者的重视。随着市场竞争和市场经济的深入，越来越多 的酒店开始注重人力资源管理，但重视归重视，对于人力资源管理仍然存在很多 的不科学，不合理，不规范的地方，这也就影响和约束了酒店行业的发展。本文 通过对现代酒店的人力资源管理现状进行分析，并对出现的各种问题进行探讨研 究，尝试提出一些可行的解决方案，希望能对酒店人力资源管理行业有所帮助。 关键词：人力资源 酒店 管理 英文摘要及关键词 Abstract Thehotel is alabor-intensive ,knowledge-intensive ,capital-intensivebusiness. Competitioninthe 21st century ,the main competition isthe competitionof science andtechnologyandtalents .Whocanhavealargenumberofcompetitivetalent,who will be able to grasp the initiative in future international competition . Because management is nothing more than human , financial, material management , and in the human , financial,material ,these three elements ,the human factor is always the first one , people are productive factors in the most positive, active factor , human , financial, material , the administration is relying on people to do the . Therefore , the hotel how to mobilize the enthusiasm of employees , their potential fullytapped,thefullydevelopedhumanresources,relationshiptotheriseandfallof a hotel . Human resource management in our country s hotel industry , especially small and medium hotel manager has not been valued. As market competition and market economyin depth ,more andmore hotelsbegan to focus onhumanresource management , but the emphasis on return attention to human resource management are still many unscientific , irrational, non-standard place , which also affect and constraintstothedevelopmentofthehotelindustry.Basedonthecurrentsituationof humanresourcemanagement ofamodernhotel foranalysis,andconductresearchto exploreemergingissues ,t