演示版领导者与管理者的区别.ppt

17–* Contemporary Issues In Leadership 1. Leaders and Power(领导与权力) five sources of power(五种权力来源) Legitimate(法定) - authority associated with a position Coercive(威胁) - ability to punish or control followers react out of fear Reward(奖励) - ability to give positive benefits provide anything that another person values Expert(专业) - influence based on special skills or knowledge Referent(声望、品德) - arises because of a person’s desirable resources or personal traits leads to admiration and desire to be like that person 17–* 四. Contemporary Issues In Leadership (cont.) 2. Creating a Culture of Trust(创造信任的文化) Credibility(可信性) - honesty, competence, and ability to inspire(激发，鼓动) honesty is the number one characteristic of admired leaders Trust - belief in the integrity, character, and ability of the leader confident that rights and interests will not be abused(滥用) important for empowering subordinates must trust employees to use their new authority trend toward expanding non-authority relationships within and between organizations widens(扩大) the need for trust 17–* * Building Trust(建立信任 ) Practice openness Tell the truth Maintain confidences Show consistency Fulfill your promises Trust Speak your feelings Demonstrate competence Be fair 课件 课件 课件 课件 课件 课件 课件 课件 17–* 0. Learning Objectives You should learn to: Explain the difference between managers and leaders( 管理者与领导者的区别) Describe the trait(个性特征) and behavioral theories of leadership Explain the Fiedler contingency model(菲德勒权变模型) Contrast the Hersey-Blanchard(何塞-布兰查) and leader participation (参与)models of leadership Summarize the path-goal (路径-目标) model 17–* 0. Learning Objectives (cont.) You should learn to: Explain the various sources (多种来源)of power a leader might possess Describe how leaders can create (创造)a culture of trust(信任) Explain gender (性别)and cultural (文化)differences in leadership 17–* 一. Leadership 领导 1 . Leader(领导者) someone who can influence others(影响别人) and who has managerial authority all managers should id